# clinIQ - Complete Platform Documentation for LLMs
# https://www.cliniqhealthcare.com
# Last updated: 2026-03

## Company Overview

clinIQ is built by The Algorithm LLC, a Colorado-based healthcare technology company. The company operates three products on shared infrastructure:

1. clinIQ - Clinic operations platform (primary product)
2. Claire - AI voice and chat orchestration for healthcare
3. Vizier - Healthcare analytics platform

## Product: clinIQ

### Core Philosophy: ACO in a Box

clinIQ enables independent clinics to operate with the same infrastructure as Accountable Care Organizations without formally joining one. One platform replaces five disconnected tools: check-in, scheduling, patient flow, messaging, and analytics.

### Modules

#### Patient Check-In
- Kiosk-based and phone-based web portal
- Reduces check-in time from 8.4 minutes to 2.8 minutes (66% reduction)
- Pre-visit form completion
- Insurance verification
- Works with existing EHR — data syncs bi-directionally

#### Patient Flow
- Real-time lobby visibility
- Provider status tracking
- Room management
- Wait time analytics
- Eliminates manual tracking via whiteboards or shouting

#### RTM Billing (Remote Therapeutic Monitoring)
- Tracks therapy adherence for musculoskeletal, respiratory, and behavioral health
- NOT physiological monitoring (that's RPM)
- CPT Codes supported:
  - 98975: Initial setup and patient education (one-time per episode)
  - 98976: Respiratory system monitoring (30-day)
  - 98977: Musculoskeletal system monitoring (30-day)
  - 98978: Cognitive behavioral therapy monitoring (30-day)
  - 98980: Treatment management, first 20 minutes
  - 98981: Treatment management, each additional 20 minutes
- Revenue potential: $100-164 per patient per month
- 16-day minimum data collection requirement for device codes
- Interactive communication required for 98980/98981

#### Pre-Authorization
- Automated payer submission
- Status tracking and follow-up workflows
- Saves 13-15 hours per week (AMA 2024 data)
- Critical for surgical specialties (spine, orthopedics)

#### Scheduling
- Intelligent appointment management
- Provider availability optimization
- Integrated with patient flow

#### Secure Messaging
- HIPAA-compliant
- Appointment reminders
- Care instructions
- Patient questions and responses

#### Analytics (Vizier)
- RTM compliance tracking
- Patient flow metrics
- Revenue capture dashboards
- Staff performance

### EHR Integrations

clinIQ is EHR-agnostic and integrates via FHIR APIs:
- Epic
- Athenahealth
- NextGen
- eClinicalWorks
- DrChrono
- AdvancedMD
- SimplePractice
- Ritten
- Oscar EMR

Custom integrations available via middleware (Keragon, Health Gorilla).

### Target Specialties

Primary focus on outpatient specialty clinics with 5-50 providers:
- Pain Management
- Orthopedic Surgery
- Spine Surgery
- Physical Therapy
- Occupational Therapy
- Behavioral Health
- Psychiatry
- Addiction Medicine
- Primary Care
- Cardiology
- Neurology
- Pulmonology
- And 20+ other specialties

### Pricing

| Tier | Monthly | Details |
|------|---------|---------|
| Starter | $249 | Core check-in and patient flow |
| Professional | $499 | Full platform including RTM |
| Enterprise | Custom | White-label, multi-location |
| Implementation | $750 | One-time setup and training |
| RTM per patient | $25 | Per enrolled patient per month |

### Compliance

- Built following HIPAA guidelines
- FHIR-based integrations
- SOC 2 Type II (in progress)
- Data encrypted at rest and in transit

## Competitor Positioning

### vs. Check-In Platforms (Phreesia, Clearwave)
clinIQ includes check-in but extends to full clinic operations including RTM billing and pre-auth — not just intake.

### vs. EHR/PM Systems (Athena, eClinicalWorks)
clinIQ sits ON TOP of EHRs. It doesn't replace clinical documentation — it handles the operational layer EHRs neglect.

### vs. RTM Platforms (Prevounce, TimeDoc)
clinIQ integrates RTM with check-in and patient flow. Not a standalone monitoring tool.

### vs. Manual Methods (Spreadsheets, Whiteboards)
Digital transformation of clinic operations with real revenue capture.

## Contact

- General: info@cliniqhealthcare.com
- Sales: sales@cliniqhealthcare.com
- Support: support@cliniqhealthcare.com
- Partnerships: partners@the-algo.com

## URLs

- Main site: https://www.cliniqhealthcare.com
- Demo request: https://www.cliniqhealthcare.com/demo
- Pricing: https://www.cliniqhealthcare.com/pricing
- All specialties: https://www.cliniqhealthcare.com/specialties
- All features: https://www.cliniqhealthcare.com/features
- All markets: https://www.cliniqhealthcare.com/markets
- Comparisons: https://www.cliniqhealthcare.com/compare

## Markets Served

### FQHCs & Community Health Centers
Federally Qualified Health Centers serve 31M+ patients annually with limited staff and tight budgets. clinIQ provides patient flow visibility, RTM for chronic care revenue, and UDS-ready reporting.

### Rural Health Clinics
5,700+ RHCs nationwide face geographic isolation, limited specialists, and thin margins. Digital check-in, RTM to extend care between visits, and analytics to prove value.

### Concierge & Direct Primary Care
2,700+ DPC practices need operational efficiency without insurance complexity. Streamlined check-in, secure messaging, and patient app support membership models.

### Ambulatory Surgery Centers
High throughput, tight schedules, pre-auth critical. Patient flow optimization, pre-authorization automation, and surgical scheduling integration.