Orthodontic Analytics for Chair Time, Doctor Checks and Missed Visits
clinIQ shows how your open bay actually runs, from the after-school rush to emergency visits, so you can schedule chairs and assistants with confidence.
The After-School Rush Hides Lost Chair Time
Orthodontic schedules are lopsided. Families want the late-afternoon slots, so chairs fill after school and sit lighter in the morning. Assistants finish adjustments and wait for the doctor check while the next patient waits in the reception area. Broken brackets and poking wires get squeezed in as emergency visits. Missed adjustment appointments can extend treatment and push debond dates. Most practices can count patients seen, but not how long chairs sit idle or how long assistants wait on the doctor.
Chair and Doctor-Check Metrics for the Open Bay
clinIQ records when each patient is seated, when the assistant is ready for the doctor, when the doctor check happens and when the chair is released. Analytics reports chair utilization by hour, doctor-check wait time, appointment length by type and missed visits by day and time. The live view shows which chairs are waiting for the doctor right now. Reports help you rebalance templates, assistant coverage and emergency slots based on what really happens in the bay.
How an Adjustment Visit Is Measured in clinIQ
A routine visit becomes a set of timed steps that roll into chair and doctor reports.
Check-in
The patient or parent checks in on their phone or at the desk, and clinIQ starts the clock. Reception wait time is reported by hour, which shows how much the late-afternoon peak stretches waits compared with morning slots and where families are waiting longest.
Seated with assistant
When an assistant seats the patient, clinIQ logs the chair and the time. Assistant time per appointment type, such as wire change, aligner check, bonding or debond, is reported over time so templates match the real work each visit takes.
Doctor check
The assistant flags the patient as ready for the doctor. clinIQ measures the wait until the doctor arrives at the chair. This doctor-check queue is often the hidden reason the bay backs up, and the live board shows it as it builds.
Release and next visit
Chair release time completes the visit and feeds utilization reports. Missed and rescheduled adjustment visits are reported by day, time and lead time, helping the treatment coordinator spot patients whose treatment may be slipping before planned debond dates have to move.
Reports Built for Orthodontic Practices
Chair utilization by hour
See how full each chair is across the day. Morning gaps and after-school overload become clear, which supports decisions like offering morning slots for adults and aligner patients or shifting assistant hours later.
Doctor-check wait time
Track the time between ready-for-doctor and the doctor check, by hour and day. It is a direct measure of whether the doctor's chair rotation keeps up with the number of assistants running chairs at once.
Missed visit tracking
Report missed and late-canceled adjustment visits by weekday, time slot and lead time, with a patient-level list your coordinator can use for follow-up calls. Read about common patterns in our post on no-show analytics.
Emergency visit load
See how many emergency visits for broken brackets or loose wires land each day and when. If they cluster at certain times, a dedicated emergency block may protect the regular schedule from constant squeeze-ins.
Analytics for Orthodontics: FAQs
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