Resources

Guides, checklists, and tools to fix your clinic operations.

Checklist

Urgent Care Patient Flow Optimization Checklist

23-point checklist to cut LWBS, reduce wait times, and stop front desk chaos. Covers every stage from pre-arrival to discharge.

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Guide

RTM Implementation Guide: From Setup to First Bill

Step-by-step guide to launching RTM billing. CPT codes, documentation requirements, payer rules, and revenue math.

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Calculator

Calculate Your clinIQ ROI

See your potential time savings, revenue opportunity, and payback period based on your clinic's patient volume and current workflows.

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Checklist

Prior Authorization Workflow Checklist

18-step checklist to reduce prior auth delays and denial rates. Covers eligibility checks, documentation requirements, submission timing, and appeals.

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Template

MAT Clinic Workflow Template

Medication-assisted treatment clinic workflow from intake to medication dispensing. Covers buprenorphine induction, monitoring visits, group therapy, and insurance pre-auth.

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Template

Patient Flow Audit Template

Measure your current patient flow, identify bottlenecks, and prioritize fixes. Includes flow mapping worksheet, bottleneck scoring matrix, and 90-day improvement roadmap.

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Guide

Patient Check-In Solutions Comparison Guide

Compare kiosk, iPad, web, and paper check-in across HIPAA compliance, cost, and patient experience. Includes decision matrix for your clinic size.

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Guide

Clinic Analytics: The Metrics That Actually Matter

The 12 operational metrics every clinic operator should track weekly — and what to do when they're off. Includes benchmarks, reporting cadences, and dashboard setup.

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Guide

LWBS Reduction Playbook for Urgent Care

A 30-day action plan to cut left-without-being-seen rates in urgent care clinics. Week-by-week implementation guide with measurement framework.

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Template

RTM Patient Consent Form Template

HIPAA-compliant RTM consent form template covering monitoring scope, data use, and opt-out rights. Includes minor/guardian provisions and billing disclosure.

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Guide

Healthcare Scheduling That Reduces No-Shows

Scheduling strategies that cut no-show rates by 30-40% without adding staff. Reminder cadence, overbooking strategies, waitlist management, and efficiency measurement.

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Guide

Preventing Front Desk Burnout: An Operational Approach

The workflow and technology changes that reduce cognitive load and improve retention. 8 workflow changes, automation opportunities, and 30-day implementation checklist.

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Guide

RTM Payer Coverage Matrix 2026

Which payers cover RTM codes in 2026 — and what each requires for reimbursement. Medicare rates, top 10 commercial payer policies, state Medicaid status, and denial prevention.

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Template

Specialty-Specific Patient Flow Templates

Pre-built patient flow templates for 10 specialties — ready to configure in your clinic. Urgent care, pain management, physical therapy, behavioral health, orthopedics, and more.

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Guide

Prior Auth Denial Playbook: Win More Appeals

The documentation, timing, and language that reverses prior auth denials. Peer-to-peer review protocols, appeal scripts, and payer-specific timing rules.

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Calculator

RTM Revenue Projection Workbook

Project your RTM billing revenue by specialty, enrollment rate, and payer mix. See monthly and annual estimates across all billable CPT codes.

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Reference

RTM Billing Code Reference Card

Quick-reference card for all RTM CPT codes — descriptions, 2025 Medicare rates, documentation requirements, and billing rules for each code.

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Checklist

FQHC Operations Efficiency Checklist

20-point checklist covering UDS reporting readiness, sliding-fee schedule accuracy, grant compliance documentation, and operational throughput for community health centers.

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Checklist

Clinic Technology Stack Audit

Evaluate your current EHR, scheduling, check-in, billing, and patient engagement tools. Identify gaps, redundancies, and integration opportunities.

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Template

Pre-Auth Denial Analysis Template

Track denial patterns by payer, procedure, and denial reason. Identify which submissions fail and why — then systematically fix first-pass rates.

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Assessment

Value-Based Care Readiness Scorecard

Score your practice across 5 VBC domains: data infrastructure, care coordination, quality measurement, patient engagement, and financial risk tolerance.

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Assessment

EHR Integration Readiness Assessment

Assess your EHR environment before adding new tools. Covers API access, data quality, staff adoption, and integration complexity across 12 readiness factors.

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Assessment

Clinic Operations Maturity Model

Benchmark your clinic operations across 5 domains. Get a maturity score, identify your highest-leverage improvement areas, and receive a prioritized action plan.

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