Infusion Center Software

Infusion centers provide IV medication administration for conditions spanning oncology, rheumatology, gastroenterology, neurology, and immunology. Biologics, chemotherapy, IVIG, and other specialty infusions require chair time ranging from one to eight hours. Chair utilization directly determines center capacity and revenue.

Scheduling optimization maximizes chair utilization while accommodating varied infusion durations. Short hydration infusions differ from all-day chemotherapy in resource requirements.

Pre-authorization for expensive biologics and specialty medications often determines whether infusions can proceed. Authorization tracking prevents scheduling without approval.

Patient flow manages patients through check-in, pre-infusion assessment, infusion, observation, and discharge. Symptom monitoring through the clinIQ app captures post-infusion reactions.

Scheduling for infusion centers maximizes chair utilization across varied infusion types.

Infusion duration templates specify expected time for each medication and regimen. Short infusions like Remicade differ from extended infusions like chemotherapy.

Chair assignment optimizes which patients use which chairs based on infusion duration, nursing assignment, and patient preference.

Stacking optimization schedules short and long infusions to maximize chair turnover. Morning starts for long infusions allow afternoon turnover.

Nursing ratio considerations ensure adequate nursing coverage for scheduled patients. High-acuity infusions may require more nursing attention.

Waitlist management fills cancellations quickly to maintain utilization.

Analytics reveal chair utilization patterns, peak times, and optimization opportunities.

Patient flow in infusion centers tracks patients through the infusion process.

Check-in through the clinIQ app confirms arrival and collects pre-infusion symptom assessment. Patients report how they've been since last infusion.

Pre-infusion assessment by nursing confirms vital signs, reviews symptoms, and determines readiness to proceed.

Infusion monitoring tracks infusion progress, vital sign checks, and any reactions. Time remaining visible in workflow.

Post-infusion observation for required observation period after certain infusions tracks completion.

Discharge documentation captures post-infusion status and any instructions.

Secure messaging allows patients to report post-infusion symptoms or concerns.

Pre-authorization for biologics and specialty infusions determines whether treatments can proceed.

Biologic authorization for rheumatology medications like Remicade, Orencia, and Rituxan documents diagnosis, prior treatments, and continued medical necessity.

Chemotherapy authorization documents cancer diagnosis, treatment plan, and regimen appropriateness.

IVIG authorization for immunodeficiency and neurological conditions documents diagnosis and dosing.

Authorization tracking shows status for each patient's infusions. Expirations alert before treatments affected.

Analytics reveal approval rates, denial reasons, and turnaround times by payer and medication.

Reauthorization workflow tracks when authorizations need renewal and initiates process before expiration.

Symptom monitoring captures patient status before and after infusions.

Pre-infusion assessment through check-in documents symptoms since last infusion. Disease activity, medication effects, and any concerns capture before treatment.

Infusion reaction monitoring during infusion captures any adverse reactions requiring intervention.

Post-infusion symptom tracking through the clinIQ app captures delayed reactions, side effects, and recovery. Patients report symptoms in the days following infusion.

Secure messaging allows patients to report concerning symptoms requiring clinical attention.

Telehealth for symptom assessment enables visual evaluation of reactions or concerns without requiring return visit.

Infusion center implementation addresses chair scheduling, infusion patient flow, pre-authorization, and symptom monitoring.

Week one maps infusion workflow from check-in through discharge. Scheduling configures for infusion types with appropriate durations. Pre-authorization workflow establishes.

Week two trains scheduling staff on chair optimization. Clinical staff trains on patient flow and symptom monitoring. Providers train on dashboard.

Week three goes live with scheduling, patient flow, and monitoring.

ROI sources include chair scheduling optimization increasing capacity without adding chairs. Pre-authorization tracking preventing treatment delays. Symptom monitoring catching reactions early.

Professional tier at $499 monthly includes patient flow, scheduling, pre-authorization, telehealth, secure messaging, and analytics.